Q. Are you a franchise?
No, we are a small privately owned business offering the personal touch.
Q. Will my dog get to meet you before his first walk?
Yes. After your initial enquiry I will visit you and your dog at home. This will give us a chance to get to know each other, and for you to ask any questions you may have.
Q. Is there a trial period?
Not officially. I ask that people are completely honest with me about their dogs. I will also get a ‘feel’ for your dog when I visit him/her in your home. My first walk with your dog will be the ‘trial’, seeing how well they integrate into the pack.
Q. Where do you walk?
I walk at Chesworth Farm, Roosthole, Owlbeech Woods and St. Leonards Forest amongst other places. All my walks are in the open countryside, far away from busy roads.
Q. How many dogs do you walk at a time?
My business insurance covers me to walk 6 dogs at a time. Normally it is 5 dogs or less (plus my own dog)
Q. Will you walk my dog off the lead?
I am happy to walk your dog off the lead with your permission. Your dog must be well behaved with reasonable recall.
Q. Do you walk regardless of the weather?
Yes! I walk in all seasons and all weathers. Walks are only cancelled in the event of adverse weather creating hazardous road conditions. If we are expecting very bad weather, I will make a decision the evening before as to whether or not walks will go ahead.
Q. My dog is small/nervous, will she be ok?
I walk all shapes and sizes of dogs, with all sorts of dispositions. As long as your dog is sociable he/she should be ok. I try to walk like-minded dogs together, so if your dog would prefer a quieter walk, I will try to accommodate this.
Q. Do you have insurance?
Yes. I have public liability insurance, specific to dog walking, with coverage up to £5,000,000.
Q. Are you Police Checked?
Yes. I will bring copies of my insurance and police disclosure to our initial meeting.
Q. What happens if I need to cancel my dogs walk?
Unless it is an emergency, I require 24 hours’ notice to cancel dog walks. Any cancellations ‘on the day’ will be charged at the full rate.
Q. What happens when you are sick or on holiday?
Thankfully I have never had to take a day off due to sickness! However, if the situation should arise I will contact you the day before to cancel walks. I will always give you plenty of notice when I am going on holiday, normally at least 6 months’ notice. I can also recommend other dog walkers should you need cover whilst I am away.
Q. What do you do if there is an emergency?
Thankfully emergencies are extremely rare. I will contact you as soon as possible to explain the situation. Should your dog require veterinary care, I will take your dog to your registered vet. If this is not possible I will go to my own vet, or the nearest vet in the vicinity.
Q. Do you offer day care?
Yes, but places are limited. Please call to enquire.
Q. Do you offer overnight boarding for holidays?
Yes, we are a licensed boarding establishment providing a ‘Home from Home’ boarding experience. See our dedicated home boarding page for more information.
Q. How do I pay?
Payments are made weekly by cash, cheque or bank transfer.
Q. Can I come with you on a walk?
Yes of course. You are welcome to join me on any of my dog walks to see how your dog would fit in with the pack. Please call to arrange.